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What support can help with
- Product guidance is available first in the Wepy Help Center.
- Account confirmation and workspace access.
- Sender setup status and safe provider troubleshooting.
- Contact imports, campaign execution, and automation outcomes.
- Privacy, export, correction, and deletion requests.
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What to include
Include the workspace name, the page or action involved, the approximate time, and a screenshot with private details removed. Never send passwords, API keys, provider credentials, recipient lists, message bodies, raw webhook payloads, provider response bodies, or unsubscribe links.
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Contact Wepy
Email support@wepy.ai from the address connected to your Wepy account. Beta support does not yet include a guaranteed response-time SLA.